Center for Students Success & First-Year Experience Staff
Dr. Ellis serves as the Director of the Center for Student Success and First-Year Experience. In addition to his responsibilities as Director, he chairs the University’s Retention Advisory Board and holds the faculty title of Instructional Assistant Professor of Higher Education. He received his B.S. in Health and Human Performance and M.S. in Education from the University of Tennessee at Martin. He earned his Ph.D. in Higher Education in 2011 from the University of Mississippi. His dissertation focused on academic advising experiences of first-year students who were undecided in their major.
Dr. Ellis is involved in several higher education professional associations. He has held many leadership positions within the National Academic Advising Association (NACADA), including a three-year term on the Board of Directors. Additionally, through publishing, presenting, and attending conferences, he is active in the Consortium for Student Retention and Data Exchange (CSRDE), National Association of Student Personnel Administrators (NASPA), American Association of University Professors (AAUP), and the National Resource Center for the First-Year Experience and Students in Transition. Dr. Ellis’ book, It Takes A Campus: 15 Initiatives To Improve Retention, was released in March 2017. Through publications, presentations, and speaking engagements, Dr. Ellis is committed to growth and professional development, in order to ensure student success, satisfaction, and persistence.
Senior Administrative Secretary
Susan Parker is the Senior Administrative Secretary in the CSSFYE. Susie attended Western Kentucky University from 1988-1991 and moved to Oxford in 2008. She has 2 children, a son, Jacob, who is a graduate student at Ole Miss and a daughter, Katie, who is a freshman at Ole Miss. She enjoys attending sporting events and watching her daughter cheer and play softball.
Assistant Director for Retention
Jennifer Phillips Fos is the Assistant Director for Retention and an academic advisor serving students majoring in Accounting in the Center for Student Success and First-Year Experience. Dr. Fos earned her B.A. in English with a minor in Business Administration (2003) and her M.A. in Higher Education/Student Personnel (2007) from the University of Mississippi. She also completed the Paralegal Studies certificate program in 2004. She completed her Ph.D. in Higher Education in the spring of 2019.
She is an active member in the National Academic Advising Association (NACADA), Mississippi Advisors’ Meeting (MAM), National Association of Student Personnel Administrators (NASPA), Center for Student Retention Data Exchange (CSRDE), and the coordinator for the Freshman Attendance-Based Initiative (FABI) which is a retention program targeting the attendance habits of students in 100- and 200-level courses. She also teaches a section of the Freshman Year Experience course for freshmen each fall, and coordinates summer orientation advising for the campus.
Assistant Director for Advising
Dr. Travis Hitchcock is the Assistant Director for Advising and an academic advisor for freshmen in the School of Engineering. He also teaches EDHE 105: Freshman Year Experience and EDLD 201: Career Decision-Making.
Born and raised in Oxford, Travis attended the University of Mississippi and earned a B.S. in Human Development, an M.A. in Higher Education/Student Personnel, and a Ph.D. in Higher Education. Travis’ area of expertise and research interests lie within the field of career development and its impact on student retention. He is also a member of the National Academic Advising Association (NACADA) and of the National Career Development Association (NCDA).
Katie Franklin is an academic advisor serving business students with last names L-Z. She is originally from Oklahoma and earned a Bachelor of Science in Psychology and a Master of Education in School Counseling from Southwestern Oklahoma State University. Before moving to Oxford, Katie lived in South Korea and taught conversational English for five years. She started her career at Ole Miss in 2017 and worked in the Office of Financial Aid before joining the team in the CSSFYE. She is dedicated to helping students successfully transition into college and achieve their educational goals.
Molly Coleman is an academic advisor serving Freshman Studies (undeclared) students. She received her B.A. from The Ohio State University in International Relations, during which she studied abroad in Warsaw, Poland. After earning her bachelor’s degree, she taught conversational English at a primary school in Nyirbator, Hungary. She graduated in December 2014 with an M.A. in Higher Education/Student Personnel from The University of Mississippi. Prior to joining CSSFYE Molly worked as an international student advisor for the Study Abroad Office. Originally from Decatur, Illinois she now calls Oxford home where she resides with her family.
Molly enjoys guiding students to figure out what they excel in and are passionate about to be able to declare a major. She teaches a Freshman Studies section of EDHE 105 – Freshman Year Experience and EDLD 201 – Career Decision Making. The puzzle of helping students choose courses that count towards as much as possible is her favorite part of her job.
Jennifer Payne is an academic advisor serving business students with the last names A-K. Originally from Kentucky, she earned a Bachelor of Science in Political Science/Secondary Education and a Master of Business Administration, both from Murray State University.
Jennifer has worked in Higher Education for eight years with experience in Business Advising, Admissions, and Orientation. She is passionate about assisting students make a successful transition to college at Ole Miss.
Victoria McCord is an academic advisor serving Applied Sciences majors. She earned a B.A. in Psychology (2014) and a M.A. in Higher Education and Student Personnel (2017) from the University of Mississippi.
Victoria has worked in Higher Education for four years, with experience in Student Housing and Diversity and Community Engagement. She is passionate about helping students identify their goals and motivating them to overcome obstacles and exceed expectations.
Michael Smith is an academic advisor serving Freshman Studies (undeclared) students with the last names L though Z (freshmen) and last names H-L (upperclassmen). Originally from Mobile, AL, he completed his B.A. in International Studies at the University of South Alabama in 2009. He completed his M.A. in Higher Education/Student Personnel at the University of Mississippi in 2011.
Michael is returning to Ole Miss after serving students at LSU for over four years. He is passionate about helping students discover their strengths and identify opportunities to connect those strengths to potential academic majors and career fields. He also coordinates our StudentsFIRST program designed to assist first-generation students with the transition to college.
Matthew Weaver is an academic advisor serving freshman in the College of Liberal Arts. He is from Belleville, IL, a suburb of St. Louis, and graduated with his B.S. in Exercise Science in 2014. After graduating, Matthew spent 3 months living in Italy while teaching English to two children before returning to Ole Miss to complete his M.A. in Modern Languages with an emphasis in Teaching English as a Second Language. He then went on to complete his MBA at Ole Miss in 2017. While completing his graduate programs, Matthew taught Intensive English and EDHE on campus at Ole Miss. He has a passion for connecting students to resources that help contribute to their academic and career goals.
Dion Sanford is an academic advisor serving business students with the last names L-Z. He is from Courtland, MS. Dion graduated with a Bachelor’s in Accountancy in 2014 and a M.A. in Higher Education/Student Personnel in 2018, both from the University of Mississippi. He has a higher education background having worked in Procurement Services and the Office of Financial Aid on campus. He has a passion for helping all students succeed and start off on the right path.
Assistant Director for FYE
Rachael Durham is the Assistant Director for First-Year Experience. She also serves as an instructor for EDHE 105 – Freshman Year Experience. She is originally from Memphis, TN, but now calls Oxford home. Rachael completed her B.A. degree in Journalism with an emphasis in Public Relations from the University of Mississippi in 2008 and her M.A. in Higher Education/Student Personnel in 2012.
Leanne Kendricks serves as an Academic Mentor for First Year Experience. She also serves as a point of contact for Ole Miss Opportunity Scholars. Leanne completed her B.A in Anthropology with a minor in Mathematics in 2016 and her M.A in Higher Education/Student Personnel in 2019, both from Ole Miss. She is originally from Georgia, but now calls Oxford, MS home.
VETERAN & MILITARY SERVICES
Assistant Director for Veteran & Military Services
Andrew Newby is the Assistant Director for Veteran and Military Services at the University of Mississippi, where he serves active duty, veteran, guard, and reserve students. He works to solve the complex issues for military-connected students in higher education. His focus for the University of Mississippi is to ensure student veterans have a meaningful experience during their time at Ole Miss. He is passionate about implementing programs and works to ensure veterans have success after graduation. He is an eight-year veteran of the United States Marine Corps, holds his B.A. in English, and a Master of Education in Adult Education from Auburn University. An Alabama native, he enjoys spending time with his wife and children, reading and writing, and flying airplanes.
Jacquelyn is just graduated from the Master’s program for Integrated Marketing Communications. During graduate school she served as the Graduate Assistant for the Office of Veteran and Military Services. She uses her marketing and graphic design skills to promote the services offered to veterans and dependents, as well as working with the Non-profit Student Veterans Association. She is from Auburn, AL where she received her Bachelor of Arts in Mass Communication from Auburn University. Her passions include: comics, her dog (Clover), and hiking.
ACADEMIC SUPPORT PROGRAMS
Assistant Director for Academic Support Programs
Dr. Rebekah Reysen is the Assistant Director for Academic Support Programs for the CSSFYE. She coordinates programs for the academically at-risk students at UM: EDHE 101 – Academic Skills for College, EDHE 202 – Fundamentals of Active Learning, the Contractual Readmission Program, and the Peer Leadership program. Rebekah also teaches EDHE 105 – Freshman Year Experience, EDHE 101, and conducts academic consultations.
Originally from Napa, CA, Rebekah went to Purdue University and received degrees in psychology and theater. She received both her master’s and Ph.D. in Counselor Education from the University of Mississippi. Rebekah is a National Certified Counselor (NCC), a Licensed Professional Counselor (LPC), and Distance Certified Counselor (DCC). She has been published in a variety of counseling journals and on topics related to student motivation, career development, attachment, group therapy, and workaholism tendencies.
Jeremy Roberts is the Learning Specialist for Academic Support Programs in the CSSFYE. He oversees the daily operations of the at-risk programs; scheduling of presentations and workshops; marketing the ASP services to the University; and meets with parents and students to discuss EDHE 101, 202, and 303, academic coaching and consulting opportunities, and study skills/techniques. Jeremy has taught for CSSFYE since the Fall of 2012 – teaching EDHE 101, 105, and 305 with multiple sections each semester. He is originally from Terry, MS, but has called Oxford home since his freshman year in 2002. Jeremy has degrees in English and Hospitality Management from the University of Mississippi, has his masters in Health and Sports Science from the University of Memphis, and is currently working on his MBA from Delta State University. He is also an event planner with nearly 20 years of experience. He is a Notary Public, Certified Web-Enhanced Instructor, Certified Hospitality Professional, and has been awarded Instructor of the Year Spring 2017 for his work in EDHE 101: Academic Skills for College. Jeremy is passionate about marketing, all things event management, and learning each day from the students he interacts with here on campus.
Jordan Johnson is in the Master’s program for Higher Education. Started my undergrad at Sam Houston State University from 2009-2011 then worked as a paraprofessional at an elementary school with special needs students. I followed my family to Oxford 4 years ago from Sugar Land, TX. and then decided to finish out my bachelors degree in General Studies focusing on education, psychology, and history at The University of Mississippi in 2018. She now serves as a GA in the Center for Student Success and First Year Experience, with academic advising. I also have a 3 year old son who makes life a lot more fun!
Abigail McMullan is pursuing her Master’s degree in Counselor Education with an emphasis in clinical mental health. She is from Kennett, Missouri, and she graduated from the University of Mississippi in 2019 with a degree in Psychology. She serves as a Graduate Assistant for CSSFYE with academic advising. Abigail’s goal is to become a Licensed Professional Counselor (LPC) and assist individuals with their needs.
Annie Watts is a Master’s student in the Higher Education: Student Personnel program. She serves as a Graduate Assistant within first year experience for CSSFYE. She is a transfer student from Wiggins, MS where she attended Mississippi Gulf Coast Community college for two years. She was a dancer (18 yrs.) and cheerleader (9 yrs.) throughout her childhood and adolescence. She received her B.A. in Mathematics from the University of Mississippi in May of 2018. Her passions include: family, sports, and motivating others to be their best self.
Maegan Johnston Tatum is a doctoral candidate in Counselor Education and Supervision. She is a graduate assistant for Academic Support Programs, and co-supervisor the Contractual Readmission Program and EDHE 202 classes. Maegan received her B.A. in Liberal Arts with minors in English, biology, and sociology (2012) and M.Ed. in Counselor Education (2015) from the University of Mississippi. She is a Licensed Professional Counselor (LPC) and National Certified Counselor (NCC).
Dylan Wren is a doctoral student in Counselor Education and Supervision. He works as a graduate assistant for Academic Support Programs, and co-supervisor for the Contractual Readmission Program and the EDHE 202 class. Coming from Long Beach, MS, Dylan earned his Bachelor’s of Science in Psychology from Mississippi State University in 2013 and his Master’s of Education in Clinical Mental Health Counseling at Ole Miss in 2015. He is a Nationally Certified Counselor (NCC) and working towards becoming a Licensed Professional Counselor (LPC).
Kellen Weber is from Madison, MS and a 2017 graduate of Ole Miss with a degree in Psychology. He is currently in the graduate program for Counselor Education and serves as an Academic Success Coach under CSSFYE’s Academic Support Programs. Kellen took a year off after undergrad to work for his cousin in Ohio working as a provider/life coach for individuals with special needs, helping them to master life skills to successfully live on their own. He is an avid hunter and fisherman. In his free time, he enjoys working out, being around his friends, and listening to music. He is also a grill master and enjoys cooking. Kellen hopes to one day earn his Ph.D. and become a licensed counselor or join the FBI as a criminal profiler.
Toya Heard is a native Californian with roots in Mississippi. After the completion of her undergraduate studies, she returned to California, and then lived in both Texas and Georgia. The return to Ole Miss led to experience serving as a tutor and Academic Strategist with Ole Miss Athletics. She is a 2018 graduate with an M.A. in Higher Education / Student Personnel; in addition, she is currently pursuing an M.Ed. in Counselor Education with an emphasis in Clinical Mental Health. She currently serves as an Academic Success Coach under CSSFYE’s Academic Support Programs. Toya is immensely passionate about assisting students, and has a strong desire to help them holistically achieve their academic, professional, and personal goals by focusing on their strengths and positive attributes. Toya and her husband Ronnie, also an alumnus of the University of Mississippi, were married in 2001 and have three children, Kaitlyn Paige, Parker Madison, and Reid Emerson Heard.
Whitney Jackson is in the Master’s program for Higher Education/Student Personnel. A native of New Albany, MS, Whitney graduated from New Albany High School in 2007 and completed her undergrad at the University of Mississippi in 2012 with a Bachelor of Arts in History/English. After college, she worked with the Division of Medicaid as an Eligibility Specialist for several years and later taught 6th grade English Language Arts for two years at Holly Springs Intermediate School. She now serves as a Graduate Assistant in the Center for Student Success and First Year Experience, with Academic Support Programs. She is the wife of Montierre Jackson and outside of studies, she enjoys spending time with family and friends, singing and playing musical instruments, traveling and attending church.
Meredith Gatlin is currently pursuing her masters in Counseling Education with an emphasis on school counseling. She attended the University of Arkansas where she received her B. S. in Public Health. She is from Memphis, TN. She serves as a graduate assistant for the Center with Academic Support Programs. Meredith is an academic consultant, mentor, and graduate instructor for EDHE 202: Fundamentals of Active Learning.
Amber N. Williams is a second-year Graduate Student, currently enrolled in the Master’s program of Social Work. She is a graduate assistant for CSSFYE with the Academic Support Programs, specifically working with our students in EDHE 202: Fundamentals of Active Learning. Amber received her Bachelor’s degree in Social Work. She is originally from Oxford, MS.