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Success Coaches

Success Coaches are dedicated to helping sophomores, juniors, and seniors define academic, personal, and career goals. Success Coaches provide guidance to support students intellectually, emotionally, socially, and culturally, in order to assist them in maximizing their college experience and reach their goals after graduation.  Success Coaches strive to build strong relationships with their students to help identify strengths, boost motivation, cultivate confidence, and address any barriers to success.

Please visit the official IMPACT website for additional information on this program:

Success Coaches work on the following with students:

  • Build community / trust
  • Goal Setting
    • Identify strengths
    • Development – both current and future
    • Plan of action to complete degree
    • Motivate & inspire to accomplish
    • Hold students accountable
  • Consult / Assist / Refer (may include workshops) – Skill Building
    • Problem resolution
    • Time management
    • Create balance / stress management
    • Study skills / tutoring / supplemental instruction
    • Personal development
    • Professional development
    • Campus involvement – community
  • Academic progress
    • Consult on
    • Meet to discuss (face-to-face or on Zoom)
    • Help to navigate systems…myOleMiss, Blackboard, etc.
    • Use program analytics to monitor
  • Liaison of students to:
    • Faculty
    • School / College
    • CSSFYE
    • Financial Aid
    • Bursar
    • Counseling Center
    • Advising

Success Coaches do not do the following:

  • Academic Advising / Registration
  • Make decisions for students
  • Complete students’ work for them
  • Serve as mediators between faculty and students
  • Contact faculty or staff on the student’s behalf
  • Provide subject-specific tutoring
  • Provide psychological counseling services
  • Lift Holds. We will advocate for students when working with offices across campus, but we are not able to lift holds.\


Anna Lauren Heavener ( – School of Applied Sciences –  Hedleston 109.

Michael Howland ( – General Studies – Johnson Commons East 138.

Katie Lee Mullins ( – College of Liberal Arts – Johnson Commons East 139.

Jared Ramos ( – School of Business – Johnson Commons East 109.

Stephen Willhauck ( -School of Business – Holman Hall 239.